Welcome to Unigon's FAQ page! Here, we aim to answer some of the most commonly asked questions about our chairs, ordering process, and after-sales services. If you can't find the answer to your question here, please don't hesitate to contact us at contact@unigon.shop or by phone at (907) 420-0483.

About Our Chairs

  • What types of chairs do you sell? We offer a variety of chairs to suit different needs and styles. Our selection includes Arm chairs, Dining chairs, Egg chairs, and more.

  • What are your chairs made of? The materials used in our chairs vary depending on the model. We use high-quality materials such as mesh, fabric, leather, and plastic to ensure comfort, durability, and style.

  • Are your chairs comfortable? Yes, our chairs are designed with comfort in mind. We offer chairs with features such as lumbar support, adjustable armrests, and breathable materials to keep you comfortable throughout the day.

  • How do I choose the right chair? The best chair for you will depend on your individual needs and preferences. Consider factors such as your body type, how you will be using the chair (e.g., for guest, kitchen, relaxation) and your budget. We recommend browsing our selection and reading the product descriptions to find a chair that meets your requirements.

Shipping Methods

We offer a variety of shipping methods to meet your needs and budget. The available shipping methods and costs will be displayed at checkout based on your order details and shipping address.

  • Standard Shipping: This is our most economical shipping option, with delivery within 6 to 8 business days.

Free Shipping

We offer free shipping over every purchase.

Order Processing

Orders are typically processed within 1 to 2 business days of receipt. Once your order is processed, you will receive a shipping confirmation email with a tracking number.

Accepted Payment Methods

Unigon offers a variety of secure payment methods to make your checkout experience as convenient as possible.

  • Credit Cards: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
  • Debit Cards: We also accept debit cards with a major credit card logo.
  • PayPal: You can use your PayPal account to pay for your order.

After Sales Services

Unigon is committed to providing our customers with exceptional after-sales service to ensure you have a positive experience with our chairs. This page outlines our policies for returns, warranties, and replacements.

Returns

We understand that sometimes you may need to return a chair. You may return your unused chair within 10 days of purchase for a full refund. To initiate a return, please contact us at contact@unigon.shop with your order number and reason for return. Once we receive your request, we will provide you with instructions on how to return the chair.

Please note the following return conditions:

    • The chair must be unused and in its original packaging.
    • All tags and labels must be attached.
    • You are responsible for the cost of return shipping.